Privacy Policy

Personal Data

This privacy policy applies to Tickethub.ng. This privacy policy describes how Tickethub.ng collects and uses the personal information you provide on our websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Tickethub.ng will never sell your name, email, or any other data collected (Personal Data) to third parties. Attendees Whenever you purchase a ticket, register, or donate to an event, the Organizer of that event will be able to view your Personal Data. Organizers may choose to publicly display your name on their event page for website visitors to see. This information is indexed by search engines. Whenever you purchase a ticket, register, or donate to an event on Tickethub.ng, you agree that we are not responsible for the actions of an Organizer with your Personal Data. You should review the User Content of the Organizer to determine if your Personal Data will be used in a way you agree with before taking any actions.

However, we automatically collect and/or tracks various information, including but not limited to (1) the home server domain names, type of client computer, and type of web browser used to access the Site;

When registering through the website as on the order form, we provide the option for the user to "opt out" of any non-essential communications. These communications include newsletters, new features updates as well as special offers. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at hello@tickethub.ng.

Legal Requirement

Tickethub.ng may disclose your Personal Data if we are required to by law, or if in good faith we feel that it may help avoid legal liabilities or protect the safety of Attendees.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and some important information) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We may also use this information to send you newsletters or updates on your account. Clients have the right to opt-out of non-critical communications such as newsletters or new feature updates. Client's may not opt out of critical emails such as notifications of account status, or notification of account upgrades and/or account cancellations.

PCI Compliance

All third party payment processors used by Tickethub.ng are fully PCI-DSS 3.0 compliant. This means that all credit card information is processed in a completely safe environment. To learn more about PCI Compliance and all it entails, you can find more information and documentation on PCI Compliances

Authorized Third Party

Information you provide to Tickethub.ng may be shared with service providers and affiliates of Tickethub.ng for use solely on behalf of Tickethub.ng and its affiliates in accordance with this Privacy Policy.

Other Sites

Our website has links to the websites of our partners and other businesses. Please note that once you leave the Tickethub.ng website and link to another website, you are subject to the privacy policy of the new site.

Cookies

A "cookie" is an element of data which is a piece of text, not a program and that a website can send to the User's browser, which may then be stored on a User's computer system. The Site can access the information from a cookie sent to a User's computer system. Tickethub.ng does place cookies on Users' computer systems, which may then be stored on a User's computer system. Tickethub.ng cannot access other cookies sent by other web sites or the information contained therein. We use cookies to track usage of the Site and further customize User's experience when such is visiting the Site. By tracking usage, Tickethub.ng can best determine what features of the Site best serve each User. When a User revisits the Site, we will recognize such User by the cookie and may tailor her/his visit accordingly. Users may decline the cookie by using the appropriate feature of its web client software, if available, however, some functionality of the Site may not function properly if the User declines the cookie. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We also use Google's keyword analytics to track clickstream data.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our third party partners employ clear gifs, images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.

Under the age of 13...

Tickethub.ng does not knowingly collect or solicit personal information from anyone under the age of 13, or knowingly allow such persons to register on its website. If you are under 13, please do not attempt to register or to send any information about yourself to us. No one under age 13 may provide or post any personal information on the Tickethub.ng website. In the event that we learn that we have inadvertently collected personal information from a child under age 13 without verification of parental consent, we will promptly delete that information.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users. Users will have a choice as to whether or not we use their information in this different manner. Unless otherwise agreed by a user, we will use information in accordance with the Privacy Policy under which the information was collected.

Governing Law

This Privacy Policy and its performance shall be interpreted and governed by the laws currently in force in the Federal Republic of Nigeria.

If you have questions or concerns regarding this statement, you should contact us first via one of the methods listed below.

Tickethub.ng

1 Adekunle Owobiyi Close, Ogba, Ikeja Lagos, Nigeria

Email : hello@tickethub.ng