Convert GBP or USD to NGN Payouts
Opt-in settlement that turns foreign ticket balance into a Nigerian bank payout at the published conversion rate.
Who can use it
- Convert to NGN is available only when Tickethub.ng support turns it on for your account.
- You need Nigerian bank details on file, plus GBP or USD balance from ticket sales.
- Stripe Connect remains available for native GBP/USD payouts. Convert to NGN is an alternate choice for the same foreign balance, not both for the same funds.
How the rate works
- The published payout conversion rate is the market display FX minus a flat ₦ spread per foreign unit (default ₦100). Display FX alone is never used for settlement.
- You see a preview of the naira amount before you confirm. After you convert, the foreign wallet is debited and a pending NGN payout is created for admin review.
- Ticket refunds still run on the original GBP or USD payment rail. Only withdrawable foreign balance can be converted.
Steps
- Open Dashboard → Payouts and select the GBP or USD tab.
- Enter the amount to convert, review the naira preview, then choose Convert and request NGN payout.
- We pay the naira amount to your Nigerian bank after review. Timing follows the same organiser payout processing rules as normal NGN payouts.